Last Updated: 21/10/2024
At Crystalize Vape, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, crystalizevape.com, and make purchases from us.
1. Information We Collect
We may collect personal information from you when you:
- Create an account
- Make a purchase
- Subscribe to our newsletter
- Contact us for support
The types of personal information we may collect include:
- Name
- Email address
- Shipping address
- Billing address
- Payment information (credit/debit card details)
- Phone number
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you regarding your orders
- Improving our website and services
- Sending promotional emails and newsletters (you can opt out at any time)
- Responding to customer service inquiries
- Complying with legal obligations
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- To third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies)
- When required by law or to protect our rights and the rights of others
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us analyze website traffic, remember your preferences, and improve our services. You can choose to accept or decline cookies through your browser settings.
5. Data Security
We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw your consent to our processing of your personal information
- Object to or restrict the processing of your personal information
- Opt out of marketing communications
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Crystalize Vape
info@driphacks.com
01260 540 900
Unit 4 Holland Business Park
Riverdane Road
Congleton
Cheshire
CW12 1PN